Unify Brick-and-Mortar & Online with Chatbot Technology

Chatbot streamlines communication between retailers and shoppers, offering a seamless conversational in-store shopping experience. Shoppers can now answer the frequent `Where is…’ question without the help of a store employee – increasing store sales, while reducing store labor expense. Powered by StoreMode’s store-specific search service, Point Inside’s chatbot gives shoppers the best results in both text format and a dynamic link which can be directed deep into the retailer’s app or to the web.

Chatbot Helps Shoppers Find Products In-Store

Chatbot leverages NLU and Point Inside’s machine learning to easily answer questions and identify product locations.

Give shoppers the best results in both text format and a dynamic map link, both can point to retailer’s app or web.

Point Inside retail chatbot applied to commonly used messenger platforms, such as Facebook Messenger or SMS.

The Satsifi Labs approach is powerful, flexible, scalable. We partner with Satisfi Labs to allow shoppers search for stores and uses dynamic indoor maps to show their location. If you need an end-to-end solution or just a plug-and-play component, Satisfi Labs is the perfect partner to help you drive engagement and optimize revenue.