Bootworks Operations Supervisor
Who You Are:
You love to make your customers successful!
You have a natural tendency to dig into hard-to-solve problems because finding solutions is fulfilling.
You think in terms of process and you are continually seeking to make things run more smoothly.
As an Operations Supervisor, you oversee the bootworks delivery business running onsite at our customer venues.
You are a people person who can hire and manage a team of people around them to accomplish a mission.
What You’ll Do:
You will be getting in on the ground floor of a rapidly growing indoor delivery solution.
You will be running day to day operations of Venue Package delivery operations for multiple venues in the Seattle Metro area. This job requires your attention 6 days a week, working with other supervisors or lead delivery agents.
Responsible for coordinating and dispatching the delivery for all venues on daily basis
Venue work management to optimize deliveries and pickups
Keep the Bootworkers happy by training them to do smart work
Keep the technology ready, every day with regular maintenance
Must meet all delivery customer contract obligations for Delivery Time, Safety, and Pickup Time
Point of Contact with Point Inside management and staff handling day to day business
Ability to deliver inside any venue as coverage when short staffed or when Bootworkers do not show up etc..
You will participate in daily scrum meetings with the management team as we grow this line of business.
you will be responsible for providing feedback on how to improve the Bootworker Mobile App, reporting bugs, requesting new features, etc.
What Experience You’ll Bring:
Amazon Flex package delivery dispatch management, 1 year (Preferred)
UPS or FedEx Routes Operations management, 1 year (Preferred)
UPS or FedEx Route package Delivery Driver, 1 year (Preferred)
Package delivery driving for UPS/FedEx Ground/Express/Amazon etc, 1 year (Required)
Energy, enthusiasm and a point of view on how best to bring Point Inside’s assets and capabilities to the market.
The ability to learn and apply lateral thinking techniques to help overcome obstacles and drive innovation.
Who We Are:
Point Inside was founded during the Great Recession in 2009, by telecom industry vets who recognized that most commerce happens inside, and that maps are the foundation. Point Inside was created to become the world leading indoor mapping and indoor location based services platform.
In early 2020, we started to think outside the box, looking beyond retail and travel. We identified an opportunity with in-building route optimization for package delivery. The initial business case was promising, but we also uncovered a much bigger opportunity.
It turns out that indoor delivery is VERY problematic. It consumes valuable resources, trucks and drivers, for long periods of time. A large mall can consume two trucks and two drivers for a whole day. Last mile delivery, which is serviced by these same trucks and drivers, is the biggest choke point for logistics carriers like UPS and FedEX. COVID-19 created chaos for them as well. Delivery demand shifted from a balanced 50|50 commercial and residential to 30|70. They don’t have enough drivers and trucks… or do they? That’s where we come in...
Bootworks by Point Inside reduces the number of people and trips required for deliveries. It costs delivery companies over $1 Billion per year to deliver packages inside large buildings. A small percentage in savings alone would justify the change, but the true benefit goes well beyond the reduction in expense. Bootworks allows delivery companies to re-allocate thousands of vehicle hours per month representing a sizable increase to their overall shipping capacity without any capital investment.
Some of the Many Ways We Say "Thank You:"
Comprehensive health and life benefits package
Ten company-paid holidays and generous paid time off
401(k) with company match
Parking / Commuting / Healthy-living subsidy
We do not offer relocation assistance.
Point Inside is an Equal Opportunity Employer
Point Inside participates in the E-verify program
Weekdays (Preferred; typically 8 - 5)
Weekends (As needed; Typically Saturday mornings)
Holidays (As needed)